Welcome to Kalo Trails. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Orders and Payment

We currently offer Cash on Delivery (COD) as the only payment method. When placing an order, you agree to make full payment at the time of delivery. Failure to do so may result in the cancellation of your order and refusal of future service.

3. Shipping and Delivery

Delivery timelines may vary depending on your location and product availability. We strive to ensure timely delivery, but we are not responsible for delays caused by circumstances beyond our control. You will be notified once your order is dispatched.

4. Returns and Exchanges

We accept returns or exchanges within 7 days of delivery, provided the item is unused, in its original packaging, and in resaleable condition. Please contact us [email protected] to initiate a return or exchange. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

5. Product Information

We strive to ensure all product descriptions and images are accurate. However, slight variations may occur due to lighting or manufacturing changes. If a product does not meet your expectations, please reach out to us for support.

6. User Responsibilities

You agree to provide accurate and complete information when placing an order. You are responsible for maintaining the confidentiality of your personal information and for all activities that occur under your account.

7. Limitation of Liability

Kalo Trails shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the cost of the purchased product.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website after changes have been made constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].